Our Support Policy
- Please note! We do not provide support, if you do not have the purchase code.
- Item support does not include:
- Customization and installation.
- Support for third party software and plugins.
Ancora Themes technical support is always there to assist their users with all the technical questions regarding Ancora products.
- To get a pre-purchase advice, you may post in the market forum.
- To get a response more promptly, you are recommended to contact us.
- We try to answer your questions within 24 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.